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Review of WP Engine

WP Engine hosts tens of thousands of WordPress websites and blogs. At WP Engine you really have the feeling that your WordPress powered website is in good hands. Their staff consists of passionate WordPress experts and gave us quite a good impression on the telephone.

You can test their hosting service 60 days and form an opinion. They offer a money-back guarantee. Unfortunately there is no free trial. Disappointed? Cancelling the subscription is easy: one click in the dashboard will do the job.

When you look at their plans, you could be asking yourself: "Why is WP Engine so expensive?", especially the "Professional" plan. Well, it's the combination of many aspects. They claim to offer excellent security and speed for your website and they are (almost always) there to support you. Would you invest in a company that you don't trust? Of course not! That's why it is reassuring to know that on 11/15/2011 Automattic, the company behind WordPress.org, invested $1.2 Million. Let's take a look at some hard facts now.
Go to WP Engine!
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WP Engine Logo Personal Professional Business Premium Comment
Price $29/mo - $1 per 1000 additional visitors $99/mo $249/mo on demand More expensive compared to other WordPress Hosting companies. But with their new incremental charge in the Personal plan you are now more flexible.
Visits 25k/mo 100k/mo 400k/mo Millions Could be more, especially for the "Professional" plan. Please note here that they take into account the "visits", which is better than counting "pageviews" as many other companies do.
Bandwidth Unlimited Unlimited Unlimited on demand Can be handy when you have website with a lot of photos.
Local Storage 10 GB 20 GB 30 GB on demand Most storage available for the money
Wordpress Updates yes yes yes yes Automatically done by WP Engine. If you are not ready for a particular update it is possible to postpone it.
Backups yes yes yes yes Daily (files and database)
Restoring yes yes yes yes One-Button Solution - Very nice! No ticket, email etc. necessary!
Firewall yes yes yes yes WP Engine's Firewall keeps hackers out of your site.
Malware Detection yes yes yes yes WP Engine scans your site and removes malware using Sucuri and SecTheory.
Content Delivery Network (CDN) $19,95/mo yes yes yes Streaming media content like MP3s or videos is not supported.
SSL Support No yes yes yes Necessary for e.g. Online-Shops (Payment), requires a Dedicated IP
Dedicated IP No $5 yes yes A must have for an online shop
SFTP yes yes yes yes Allows you to manage your file without the Dashboard.
Support Email, Live Chat Email, Live Chat Email, Live Chat, Telephone Email, Live Chat, Telephone Support is fast, friendly and creative with their solutions. Service hours: 9am - 6pm (CTD).
Easy Cancellation Yes Yes Yes Yes Just send a ticket to the support.
Go to WP Engine!

Conclusion

We are WPEngine customers ourselselves with WebsiteToolTester.com. So far we haven't had a singe complaint about their service. Their support really goes out of their way to help with any issues you may have with Wordpress. They help you even when your question has nothing to do with hosting and often come up with very creative solutions.

It's no secret that you pay a little bit more for WP Engine than for other WordPress hosting companies like ZippyKid or Pagely. But as a result you get excellent service and don't have to worry about getting hacked,  infected with malware or having a slow website - they promise to "un-hack" and clean up your site for free if anything should ever happen to it.

In the end you pay for a service that ensures you can fall asleep without worrying about a website that crashes and costs you a lot of money. Although, to save some bucks, you should first check your statistics before you decide which plan is the best for you. Maybe the "Personal"-plan is just enough. This will save you up to $70 compared to the "Professional" plan!

> Give WP Engine a test run (60 days money-back guarantee)

Couldn't convince you? Find more WordPress Hosting reviews: ZippyKid, Pagely

Screenshots

Backup Manager
Dashboard
Response time after switching to WPEngine
WP Installs
WpEngine Redirects
Staging Area

Updates

08/24/2013 - New screenshots added
08/21/2013 - They just announced live chat support
08/09/2013 - Pricing update - you can now have more traffic in the Personal plan: 1$ per 1000 visitors.  35k visitors are $39 per month, for example. No need to change to the Professional plan any more.
07/09/2013 - Screenshots added
05/15/2013 - Initial review created
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